Dear Dentureway Customers,
We’re happy to share some good news with our community.
Following the recent temporary suspension of tariffs on Chinese imports announced by President Trump, our international supply costs have dropped unexpectedly. In light of this change, we have decided to restore our DIY Kit pricing to the previous promotional rates:
- Standard Kit: $99.99 → $89.99
- Deluxe Kit: $125.99 → $119.99
This adjustment is effective immediately on dentureway.com.
What About Customers Who Purchased at the Higher Price?
We deeply value your trust and support. For customers who purchased DIY Kits from dentureway.com between April 29 and May 29, we will be automatically refunding the price difference to your original payment method:
- Standard Kit: $10 refund
- Deluxe Kit: $6 refund
You do not need to contact us. Our team will handle this process for you. Based on the number of orders and processing times, we estimate this may take up to 2 weeks on our side. Including bank processing, refunds may take 3–4 weeks in total to appear in your account.
If you have not received your refund by June 30, please feel free to reach out to us at smile@dentureway.com, and we’ll be happy to help.
Important Notes:
- This refund policy applies only to purchases made on dentureway.com between April 29 and May 29. Orders placed through other sales channels are not eligible.
- The refund is possible because this recent tariff change took place just before our last round of inventory was shipped. As our actual import costs temporarily dropped, we believe it’s only fair to pass the savings back to you.
- While the refund amounts may be small, they represent our commitment to fairness, transparency, and care for our customers.
- Please note: This refund initiative is a one-time policy. Future price changes may not come with retroactive adjustments.
Thank you for being part of the Dentureway journey. Your understanding and support inspire us to keep improving — not just in what we make, but in how we serve.
Sometimes global policy works in your favor. And we’re glad to pass it on.
Warm regards,
The Dentureway Team
