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Whether you need help with the setup, tips for better results, or troubleshooting, our support team is ready to assist. Get fast answers to your questions with clear guidance.

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How Can We Help You?

If you’re working on your denture or just getting started, here are the fastest ways to get the help you need

Follow the Instructions

Start with the official guide.

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Learn from Real Tips

Check our practical tips from real users.

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Contact Us Directly

Still have questions? We’re here to help.

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Helpful Resources

These are the guides our users find most helpful during the process

How to Take a Dental Impression at Home

Real User Story: From First Attempt to Final Fit

How to Prevent Your Denture Mold from Breaking

Frequently Asked Questions

Our kit includes three different tray sizes, allowing you to select the set that fits you best.

First, ensure that the blue and white putty are thoroughly mixed; second, quickly and evenly fill the tray with the material; finally, when taking the impression, it must remain in the mouth for five minutes. Read more tips on taking a good dental impression at home.

Common causes of plaster model fracture include: 1. An incorrect ratio of water to plaster powder; 2. The presence of air bubbles in the mixture during manipulation, resulting in reduced strength after setting; and 3. Insufficient thickness of the plaster model, caused by a shallow gingival line or an overly shallow model base.¹ Read more tips on preventing the plaster model from cracking or breaking.